Remote Support

Enter the 6-digit PIN code your Analyst has provided to you in the white box below, and then click the “Connect to Analyst” button in order to engage a remote support session.

PIN Code:

If you require support you can email support@xpsl.ca, create a service ticket via our Client Login page, or call 403.980.8032

Luis Palacios – IT Analyst

Luis has been an IT Analyst at XCEL since August 2010. Prior to joining XCEL, he worked as a consultant for another Calgary based IT company acquiring a confident set of technical support and relationship building skills. He graduated from the computer engineering technology program at SAIT (Southern Alberta Institute of Technology) in 2002 and began working as helpdesk technician. Craving more, Luis entered the world of IT consulting in 2007.