Focused on client relationships and solving business problems with innovative IT solutions – Ryan strives to be a coach and mentor to his staff, and a trusted advisor to XCEL’s clients. His expertise is derived from nearly 20 years of study and real world experience.
Favourite Quote: "If you are doing something because that's the way it's always been done.... you're probably doing it wrong"
Alison Faulkner, Inside Sales
Alison keeps the office in order, works with our vendors and makes sure our clients get their orders, licenses and renewals delivered on time. She has been in a diverse range of industry settings including Hospitality, Real Estate, and Beauty.
Favourite TV Show: Game of Thrones
Brandon Peters, Technical Team Lead
Brandon began his career in IT in 2008 serving SMB clients in Calgary. He feels that the ability to develop and maintain relationships is as important as a solid technical understanding, serving him well as a senior member of the XCEL team.
Favourite Movie: The Shawshank Redemption
Luis Palacios, Technical Team Lead
Luis has been an IT Analyst at XCEL since 2010, coming from a similar role since 2007. He has acquired a confident set of technical support and relationship building skills allowing him to become a senior member of the XCEL team.
Favourite Quote: "Don't talk about it, be about it" - Bob Burns
Tim Wilson, Project Analyst
Starting his career early, Tim jumped right into IT and became a Systems Administrator where he performed network support, application development, and data systems migrations. Tim now enjoys designing, planning and implementing new technology solutions for all of XCEL's clients.
Favourite Technology Celebrity: Mark Cuban
Adam Creig, Project Analyst
Adam joined the XCEL team in 2013 having served clients as an IT Professional since 2007. Adams broad expertise serves well in his role as a senior project and technical resource at XCEL.
Favourite Technology Celebrity: Robert Herjavec
Corey Bowen, IT Analyst
Corey started with IT when he was extremely young becoming the go to guy for everything technology. He continues to be everything technology for XCEL’s Edmonton clients as he splits his role in technical and sales activities.
Favourite Movie: Master and Commander
Denesh Charan IT Analyst
Denesh joined XCEL in 2012 after working in IT for a variety of industries. He graduated from CDI College with Network and Internet Support Specialist Diploma. His exceptional customer service along with strong technical skills make him a great IT Analyst helping a variety of clients onsite and remotely.
Favourite TV Show: The Walking Dead
Chris Craig,IT Analyst
Chris joined the XCEL team in 2013 following his graduation with an Honors diploma in IT Network Systems at SAIT. Chris is quick to grasp new technologies, and has excellent problem solving skills, helping him serve clients on the service desk and serving as XCEL’s internal software expert.
Favourite Movie: The Avengers 2
Benjamin Baragar, IT Analyst
Benjamin joined XCEL in 2013 bringing with him 5 years’ IT experience and a diploma in Information Technology. Client’s love to work with Ben and he loves to work with them, whether it be on the phone or onsite.
Favourite Quote: "If it walks out of the refrigerator... Let it go"
Michael Braun, IT Analyst
With a demonstrated passion for learning and exposure to a wide variety of technologies, Michael joined XCEL in 2014 having completed a diploma in Information Technology: Network Systems. Michael’s passion has led him into a role serving some of XCEL’s largest Oil and Gas clients.
Favourite Quote: "Luke, I am your father" - Darth Vader
AJ Suurhoff, IT Analyst
AJ joined the XCEL team in 2014 after achieving his degree as Bachelor of Applied Information Systems Technology. He now anchors the XCEL service desk providing clients timely response and exceptional customer care.