Windows10.jpg
Smiling-businessman-with-thumbs-up.jpg
alumi_volunteer_header3.jpg
shutterstock_114113191.jpg
Windows10.jpg

Let us tell you a bit about ourselves....


An IT company built on relationships.

SCROLL DOWN

Let us tell you a bit about ourselves....


An IT company built on relationships.

Who we are....

Calgary

Calgary

XCEL provides outsourced IT support, consulting and solutions to the Calgary and Edmonton business markets, providing cost certainty at a fair price. We strive to ensure all your staff take notice at the vast improvement in end user confidence, network performance and stability. 

 

Edmonton

Edmonton

A stable IT environment does result in a better bottom line and can be leveraged to differentiate your business from the competition. 

We focus on partnering with our clients to understand their business needs and take ownership of IT. We manage the full life cycle from strategic planning, through solution design, to implementation and of course support and proactive maintenance of the network. 

XCEL Support Centre and NOC

XCEL Support Centre and NOC


.... and some accolades we'd like to share.

CDN Channel Elite Awards Bronze Award - Best Small Business Solution of the Year

CDN Channel Elite Awards 2015 Bronze Winner

CDN Channel Elite Awards 2015 Bronze Winner

CDN’s Channel Elite Awards recognizes IT Solution Providers for their innovation, leadership and commitment to creating business value for their clients.

XCEL was proud to be the recipient of the Bronze Winner for Best Small Business Solution of the Year 2015!  Through this recognition, XCEL had also published a client case study.  Read it below and learn about our winning story!

 

Calgary Chamber Small Business Week Customer Service Award 2013

Presented to the Calgary small business dedicated to customer service excellence through the delivery of ongoing staff training, or the creation of a service program to improve customer service.  XCEL receiving this award was our clients way of letting us know our goal to provide a premiere customer service experience to our clients is being achieved!

Calgary Chamber Customer Service Award Winner

Calgary Chamber Customer Service Award Winner


XCEL is also proud to be a member of the MSP Mentor Top 501 Managed Services Providers ranking for 2015.

Smiling-businessman-with-thumbs-up.jpg

What our clients have to say about us.


We love getting feedback!

What our clients have to say about us.


We love getting feedback!

We let our clients tell us how we are doing by way of over 1000 survey responses each year that we receive from our end users.

We maintain a 98% client satisfaction rating and we don’t settle for that as we continually work hard to be great.

 


"As always, Benjamin brought down our stress and fixed the problem." -Bryan R., Citytrend

 
 

"The team always is quick to reply and help me with my issues. Super helpful and professional" - Natalie F., Blue Spark Energy

"Michael is a phenomenal IT guy.  He is considerate of our time when dealing with issues and aggressive enough to complete the task.  I have not encountered better support in my last 10 years in the industry" - Dean K, Chinook Energy

 
 

"Chris delivered like an IT Ninja" - Paul A. ULS Landscaping

"Luis went above and beyond on this one! I emailed last night thinking I would have a reply in the morning when I got to the office. He responded right away and fixed my issue and then walked me through the process, at 11pm!" - Vanessa G., Tourism Calgary

 
 

"AJ has always been amazing.  Always super friendly, polite and humble.  And most importantly, got my issues resolved." - Bernice C, Procura Real Estate

"Your service was super fast. I was impressed! And it was easy to talk to your representative. Thank you for your great service"

- Rylea P., Rockford Management

 
 

"Denesh is always a pleasure to have in our office. Denesh understands our office and staff and is able to help them and address all issues and make our fixes/changes right away. " -Heather H., Jencor Mortgage

"Great advice, saved me thousands.  :)" - Kel R., Pinch and Reid

 
alumi_volunteer_header3.jpg

Community Work


Community Work


We're dedicated to our local communities - and we're giving back.

We support our not for profit clients through volunteering our time to their causes and donating funds to their fund raising campaigns.

Supporting families in need at Christmas through the Calgary Sun Adopt-a-Family program.

Volunteering for charities like Brown Bagging for Calgary’s Kids, The Humane Society, Generations of Hope and sponsoring local charity events such as Images of Hope, Life Without Limits Gala, and Family Fun Day.

We have also supported various charity efforts throughout the years including: Children’s Wish Foundation, Canadian National Institute for the Blind, Kids Can Catch, Cerebral Palsy Association.

 

Cerebral Palsy

Cerebral Palsy

Generations of Hope

Generations of Hope

Brown Bagging for Calgary's Kids

Brown Bagging for Calgary's Kids

shutterstock_114113191.jpg

Meet the team.


Our crew taking care of your IT.

Meet the team.


Our crew taking care of your IT.

"Great things in business are never done by one person.  They're done by a team of people." - Steve Jobs